Removal Negative Review Pty Ltd is committed to protecting your personal information and complying with the Australian Privacy Act and Australian Privacy Principles.
We may collect personal information from:
Clients and prospective clients (name, contact details, business information)
Job applicants (employment history, qualifications, references)
Business partners, contractors, and event participants
Website visitors through forms, cookies, and online interactions
We use personal information to:
Provide reputation management services
Respond to inquiries and manage client relationships
Process recruitment applications
Improve our services and conduct research
Communicate important updates and promotional information
For AMPLIFY clients, we may manage customer and marketing databases solely for service delivery. We:
Never sell or share your data with third parties for marketing
Only contact individuals with client authorization
Store data securely on Amazon AWS
Delete data upon request, typically after 30 days
We protect information using:
Secure databases and cloud storage
Firewalls and access controls
Password protection and network security measures
We may send service updates and promotional materials. You can opt out at any time. Service-related communications may still be sent when necessary.
We may share information with trusted service providers, contractors, affiliates, and legal authorities when required. Personal information is never sold for marketing purposes.
As a global business, information may be processed or stored overseas. We take reasonable steps to ensure privacy protections remain in place.
You may request access to or correction of your personal information by contacting us.
Privacy concerns can be submitted to our Privacy Officer. If unresolved, complaints may be lodged with the Office of the Australian Information Commissioner (OAIC).
Email: Info@removalnegativereview.com
Phone: +92 326 5711450
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Removal Negative Review Pty Ltd (ABN 630 941 534), along with our subsidiaries and affiliated companies throughout Australia (collectively referred to as “Removal Negative Review,” “we,” “us,” or “our”), is dedicated to safeguarding your personal information. We adhere to the Australian Privacy Principles outlined in the Privacy Act 1988 (Cth) and comply with all applicable privacy legislation.
This Privacy Policy explains how we collect, use, store, and protect your personal information. References to “you” or “your” refer to any individual or organization whose personal information we collect.
We are a global organization offering comprehensive reputation solutions through our specialized technology platforms. Our services encompass reputation monitoring, management, and restoration.
When you inquire about our services or become a client, we create a record containing your personal information. The specific data collected depends on the nature of your interaction with us and typically includes:
Your full name, email address, phone number, business address, and other contact details
Information about your employer or the organization you represent
Professional background and credentials
Any additional personal information you voluntarily provide or authorize us to collect during our engagement
During recruitment, we collect information such as:
Name and contact details
Qualifications and employment history
Information from recruitment agencies or referees you’ve nominated
Tax file number, superannuation details, and background check information (where relevant to specific positions, such as those involving work with children)
We may collect personal information about individuals who are not clients, including:
Event participants
Service providers and contractors
Business partners and other commercial contacts
Typically, this includes name, contact information, and details about our interactions and transactions.
You may decline to provide personal information, but this may limit our ability to deliver requested services.
Our approach to handling visitor information is detailed in the section “Online Interactions” below.
When engaged specifically for our AMPLIFY service, we may collect client lists, customer databases, and marketing databases from organizations to provide these specialized services.
Data obtained for AMPLIFY services is used exclusively for administering these services
We only contact individuals in your client database with your explicit permission and only regarding services relevant to you
We never send unsolicited marketing communications to individuals whose details appear in client lists we manage
Your data is never sold or shared with third parties
Information for AMPLIFY services is stored in secure databases hosted on Amazon AWS, protected by Amazon’s comprehensive security controls. We maintain robust security measures including:
Firewalls and network security protocols
User identification and password protection
Access control systems
Clients using our AMPLIFY services may request destruction of their supplied data after a specified period (default: 30 days). You understand that data destruction may reduce the long-term effectiveness of the service. If no destruction request is made, data remains securely stored in accordance with this Privacy Policy.
We collect personal information necessary for:
Conducting our business operations
Assessing and addressing client needs
Providing tailored reputation management services
Deploying specialized research and technology resources
Additional purposes include:
Responding to inquiries and information requests
Service delivery and relationship management
Contracting third-party services
Research and development of our facilities and services
Communicating about our activities, events, and offerings
Recruitment processes (including internships and work experience)
Handling complaints and feedback
We typically collect information directly from you through:
Phone conversations
Email communications
Internet interactions and social media
In-person meetings
We may also receive information from:
Our affiliated and related companies
Client-provided marketing and supplier lists
Third-party suppliers and contractors assisting our business operations
We also collect information for internal market research and service innovation.
You can visit our websites without identifying yourself. If you choose to provide personal information (e.g., through contact forms), we handle it according to this Privacy Policy.
Our websites use cookies—small files stored on your browser that help customize your experience and deliver content. We collect non-identifying information including:
Device and browser type
IP address
Pages accessed on our and third-party websites
You can adjust browser settings to control cookie usage, though this may limit access to certain website features.
Our websites may contain links to external sites. We are not responsible for the content or privacy practices of these third-party websites.
We offer the option to remain anonymous or use a pseudonym where lawful and practical (e.g., for general inquiries). However, ongoing business relationships typically require identification.
We store information electronically in secure databases, including trusted third-party storage providers in Australia and overseas, hosted on Amazon AWS.
We implement reasonable safeguards to protect your personal information from:
Misuse, interference, and loss
Unauthorized access, modification, or disclosure
Our security includes:
Physical security (locks and access controls at our premises)
Computer and network security (firewalls, user identifiers, and passwords)
While our websites do not necessarily use encryption for information transmission, we encourage caution when sending personal information online.
We periodically destroy or de-identify information no longer required, including upon client request.
We may use your personal information to inform you about our services, promotions, events, or other opportunities that may interest you. You can opt-out of direct marketing at any time by contacting us.
Even if you opt-out of marketing, we may still contact you regarding our ongoing relationship, including billing and service-related communications.
We never send unsolicited marketing to individuals whose details appear in client databases we manage.
We use and disclose client information solely for service delivery purposes. We only contact individuals in your client database with your express permission and regarding services relevant to you.
We may disclose information to third parties engaged exclusively for service provision, including:
Data processing and analysis providers
Customer satisfaction survey firms
IT services and support
Website maintenance and development
Printing and archiving services
Information may also be shared among Removal Negative Review’s related and affiliated companies in Australia and overseas.
Important: No Personally Identifiable Information (PII) is shared, sold, or conveyed to third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with third parties.
We use and disclose personal information for:
Billing, payments, and debt recovery
Service planning, management, and evaluation
Quality improvement initiatives
Statistical analysis and reporting
Staff and contractor training
Risk management and legal liability (including liaison with insurers and legal representatives)
Responding to complaints and inquiries
Professional advice from consultants
Legal compliance (subpoenas and other obligations)
We may use and disclose personal information for purposes explained at the time of collection or as otherwise outlined in this Privacy Policy.
As a global organization, we work with clients and service providers worldwide. Your personal information may be disclosed to overseas recipients.
Unless we have your consent or an exception applies under Australian Privacy Principles, we take reasonable steps to ensure overseas recipients do not breach Australian Privacy Principles regarding your information.
Our related entities and affiliates operate in Australia and the United States, and overseas recipients may be located in countries where we and our affiliates conduct business.
You may request access to your personal information held by Removal Negative Review by contacting our Privacy Officer using the details below. We do not charge for making access requests, though reasonable costs for compiling information may apply.
We take reasonable steps to ensure information is accurate, complete, and current. You can help by notifying us of errors or changes to your details.
If you believe information we hold is inaccurate, out-of-date, incomplete, irrelevant, or misleading, you may request correction. We will take reasonable steps to address your request.
We may decline requests in certain circumstances under the Australian Privacy Principles. If declined, we will provide reasons and, for correction requests, include a statement with your personal information about the requested correction.
If you have questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact our Privacy Officer using the details below.
Initial Review: We will determine if simple or immediate steps can resolve your complaint, typically responding within one week
Investigation: For complex complaints, we acknowledge receipt within one week and may request additional information
Timeline: Most investigations conclude within 30 days of receipt. We will notify you if more time is needed
If you are unsatisfied with our response or believe we have breached the Australian Privacy Principles or Privacy Act, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Telephone: 1300 363 992
Website: www.oaic.gov.au
We may amend this Privacy Policy periodically, with or without prior notice. We recommend checking our website regularly for updates.
For questions, access requests, corrections, or complaints regarding this Privacy Policy, please contact us at:
Head of Customer Experience
Email: Info@removalnegativereview.com
Phone: +92 326 5711450
Postal Address:
Removal Negative Review Pty Ltd
Erich-Weinert-Straße 134
10419 Berlin-Bezirk Pankow
Germany